FAQ

Eng./English

How are the figures printed?

The figures are printed in high-quality resin on 12K machines. The color of the resin should preferably be gray.

How will I receive the figure?

Some models may consist of several parts and require assembly.

Figures are shipped unpainted.

When will I receive my order?

Orders will be processed within a maximum of 20 days.

The shipment will be made in a maximum of 24/48 hours by courier company.

What is the cost of shipping costs?

The cost is calculated at checkout.

What are the payment methods?

You can pay for your order by bank card or PayPal.

Can returns be made?

The printing of the figures is done on demand, so no returns can be made.

Esp./Spanish

How are figures printed?

The figures are printed in high-quality resin using state-of-the-art 12K machines. The resin color is preferably gray.

How will I receive the figure?

Some models may be made up of several parts and require assembly.

Figures are shipped unpainted.

When will I receive my order?

Orders will be processed within a maximum of 20 days.

Shipping will be made within a maximum of 24/48 hours by courier company.

What is the cost of shipping?

The cost is calculated on the payment screen.

What are the payment methods?

Payment can be made by bank card or PayPal.

Can returns be made?

Figures are printed on demand, so returns are not possible.